The Illinois State Police is starting to roll out the new next generation 9-1-1 system. Basically, next generation brings 9-1-1 emergency systems into the 21st century says State Police Director Brendan Kelly…moving on from a time when people called for help from their landline phones.
“We are a much more mobile society now; more often than not using our cellphones instead of a landline. Next Gen 9-1-1 allows our emergency communicators to receive information from all different media sources; phone calls, texts, images, and videos.”
Kelly says this should reduce response times and provide first responders with more information. Next gen 9-1-1 is currently operating in Grundy, Kendall, Peoria, Clinton and Macon counties.
***Courtesy of the Illinois Department of Central Management Services***
