Retails stores across the country are reversing course on self-checkout machines. Stores are saying they’re a disaster for consumers and retailers alike, with the biggest problem being theft. Shoppers are reportedly 21 times more likely to sneak items past machines than human cashiers, and it’s also easy for consumers to steal unintentionally. According to a survey from Lending Tree, one-in-five shoppers reported they’ve accidentally stolen items during self-checkout, and one-in-seven said they’ve stolen from self-checkout on purpose. Target, Walmart and Dollar General are all pulling back from efforts to introduce more self-checkouts.
***Courtesy of Total Traffic News***
