The Warren County 911 dispatch center is looking into adding some additional protocols for their emergency dispatching to provide more in-depth guidance to the person on the other end of the phone, explains Communications Director Ken Helms:
“On the 911 side we are actually looking at implementing emergency medical dispatching and some new protocols that will be able to give the public more assistance, more in-depth guidance; for instance when they call 911and need medical advice while responders are coming to help them we can as dispatchers give them a little bit more help as far as guidance on CPR, controlling bleeding, and different things like that they could run up against.”
Helms informs mental health protocols will be added in three months or so to provide additional guidance in emergency medical dispatching within Warren County.
