Warren County 911 Coordinator Ken Helms recently submitted the annual report of the call center to the state, which dispatches for seventeen departments:
“We actually dispatch for seventeen different departments around the County. On a yearly basis, we receive close to 4,800 calls and those are all calls where somebody directly called 911 or an automated device called in as well. On an average year, within the last year, we took about 39,000 administrative calls. Those 39,000 might be somebody calling for anything as simple from a dog being loose and animal control is needed to come pick it up, to a scam, or being involved in some kind of violence; something that they called our standard non-emergent number, which is 734-8383, instead of 911. We do that all with seven employees.”
Additionally, Helms informs a new direct text message notification system is in the works, which will alert Warren County residents on different severe weather events.
